RICH BAG LTD Shipping Policy

At RICH BAG LTD, we are committed to providing reliable and transparent shipping services for all orders placed on richbag.shop. This Shipping Policy outlines our procedures, delivery estimates, and responsibilities.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will begin processing on the next business day.

During peak seasons or promotional events, processing times may be slightly extended.

2. Shipping Methods & Delivery Time

We offer standard and expedited shipping options depending on your location:

*Delivery times are estimates and may vary due to customs, public holidays, or unforeseen delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on the destination, order weight, and shipping method.

Any applicable customs duties, import taxes, or additional fees are the responsibility of the recipient.

4. Order Tracking

Once your order has been dispatched, tracking information will be sent to your registered email address.

You can use this information to monitor the shipment until it reaches your delivery address.

If tracking information is not available, please contact our customer service team.

5. Shipping Restrictions

Currently, we ship to selected international destinations.

Certain locations may be restricted due to customs regulations, shipping provider limitations, or safety concerns.

Please verify your delivery address before completing the order.

6. Lost or Damaged Shipments

“In case of loss or damage, we will assist in filing a claim with the carrier and provide the customer with a replacement or refund option (subject to verification).”

7. Address Accuracy

Customers are responsible for providing accurate shipping information.

RICH BAG LTD is not liable for delays or non-delivery caused by incorrect, incomplete, or outdated addresses.

8. Contact Information

For shipping inquiries or concerns, please contact:

Email: richbag@richbag.shop

Phone: +44 7363079364

Our team is dedicated to providing timely guidance and support to ensure your order reaches you safely.

9. Policy Updates

RICH BAG LTD reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page and will apply to new orders placed after the update.